Troubleshooting an Installation That Uses Dongles

If your MATLAB installation requires the use of dongles, it can potentially run into conflicts with other applications you may be running that also use dongles. A dongle is a hardware-based security device that attaches to the USB port of a computer.

To use a dongle, MATLAB requires a specific set of dongle drivers. If you remove other applications from your computer, these applications may delete the MATLAB dongle drivers as well as their own.

To help troubleshoot problems with dongles, MATLAB includes a utility program called dongleutil.exe. The dongle utility program can be used to

If an installation uses dongles, the installer includes the dongleutil.exe utility in the matlabroot\bin\win32 folder, where matlabroot represents your MATLAB installation folder.


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